Cisco Unified Communications Training Cisco IP Telephony Part 1 (CIPT1)

Who Should Attend   Channel Partners/Resellers   Customers   Employees Cisco Career Certifications This course is part of the following Certifications: CCVP (Cisco Certified Voice Professional) Cisco IP Communications Support Specialist Prerequisites To fully benefit from attending this course, you must have the following Cisco qualifications:   Cisco Certified Network Associate (CCNA)   Building Cisco Multilayer Switched Networks (BCMSN)   Cisco Voice over IP, Frame Relay and ATM (CVOICE) Course Objectives After completing this course, the delegate will be able to:   Identify AVVID and CallManager Components   Define and list benefits of CallManager Cluster and Deployment Options   Install the Cisco Call Manager components and upgrade a Call Manager Cluster   Describe the various IP phone models and list their features   Configure Cisco Call Manager to support IP Phones Course Content Cisco IP Telephony Part 1 (CIPT1) prepares the delegate for installing, configuring and maintaining a Cisco IP Telephony Solution with Call Manager. This coure focusses primarily on Cisco Call Manager and the Call Routing and Signalling component for the Cisco IP Telephony Solution. This course has been tailored in conjunction with Cisco to increase the amount of lab practice. The delegate will install and configure Cisco Call Manager; configure gateways, gatekeepers and switches and build route plans to place intra and inter-cluster Cisco IP phone calls. The delegate will also configure telephony class of service (COS), numerous user telephone features and media resources. This course has been redesigned to cover not only the CIPT part 1 requirement for certification and to also add value through Fast Lanes experience of delivering real world implementations. This allows us to demonstrate, in conjunction with real world reference sites, difficulties and challenges associated with the implementation of CCM, including directory and PABX intergration. Through using a more comprehensive voice lab than the recommended set up for the course, we are also able to add value over and above any other standard CIPT1. Through more detailed additional labs (which were developed by our instructors for use internally with Cisco SEs) we provide a much greater emphasis on the difficulties of implementation and intergration, insuring the additional knowledge required for the new versions of Voice (CCVP curriculum) exams.   Course Introduction   Establish an On-Cluster Call   Components of Cisco IP Communications   Cisco Call Manager Cluster and Deployment options   Set up Cisco Call Manager   Cisco Catalyst Switches, Cisco IP Phones   Add phones and other end points   Cisco IP Telephony Users   Cisco bulk administration tool   Add Users   Establish an Off-Cluster Call   Telephony Class of Service   Configuring a Telephony Class of Service for devices   Route Plan Basics   Building Basic Route plans   Advanced Route Plans   Cisco Access Gateways   Configure Complex Route Plans   Call Admission Control and survivable Remote Site Telephony   Configure Call Admission Control and survivable Remote Site Telephony   Enable features for users; media resources; configure media resources; soft key template; features; configure IP Phones   Best practices for implementations   Real world reference site lab challenges

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