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This module provides an overview of new ISO 9000 quality standard, ISO 9001:2000. The module provides a background on ISO 9000 standards, their importance, their popularity, application in various organizations, and how they have evolved into the newer, more efficient standard. The module discusses five primary sections of the standard and how you can structure your organization, procedures and quality management system to meet its requirements.
Objectives:
- What are ISO 9000 quality standards, their purpose, importance and application
- How is new standard different from original ISO standards
- ISO 9001:2000 standard's key requirements that your quality management system must meet
- The new standard's process approach to quality management using methodology 'Plan-Do-Check-Act' (PDCA)
- Five primary sections of the new ISO 9001:2000 standard (Quality Management System, Management Responsibility, Resource Management, Product Realization, Measurement, Analysis and Improvement) and their individual requirements
- How must you structure your organization, resources, policies, procedures and documentation to meet requirements of each primary section
Topics:
- New Emphasis
- Quality Management System
- Management Responsibility
- Resource Management
- Product Realization
- Measurement Analysis & Improvement
- Closing tips
- Conclusion
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