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Copyright © 2006.
cisco-certificatiom.co.uk
All Rights Reserved
Introduction to PCs Series: Troubleshooting and Tips
Product Code: pcs410 Time: 3.0 hour(s) CEUs: Available

Summary:

This course provides users with information on how to protect data on their computer and overcome potential problems in addition to offering tips on how to maximize the efficiency of their PC.

Objectives:

  • Back up files
  • Use System Restore and Safe Mode
  • Handle viruses and other issues
  • Troubleshoot common problems
  • Identify common mistakes and helpful tips


Topics:

  • Using the Emergency Boot Disk
  • Backing Up Your Files
  • Dealing with Viruses
  • Using System Restore
  • Checking Your PC for Trouble
  • Using Safe Mode
  • Checking for Device Conflicts
  • Restoring a Device Driver
  • Troubleshooting Startup Problems
  • Identifying Sources for Help
  • Identifying Ten Common Mistakes
  • Identifying Ten Smart Purchases
  • Top Ten Tips from a Guru

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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