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cisco-certificatiom.co.uk
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Teams That Work Series: Leading Effective Teams
Product Code: team02 Time: 2.0 hour(s) CEUs: Available

Summary:

This course provides valuable information about leading a team. It covers topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Objectives:

  • Discuss the importance of leadership training
  • Recognize effective communication skills
  • Demonstrate a proficiency for managing conflict
  • Explain the significance of the decision-making process
  • Formulate an effective system of rewards and recognition


Topics:

  • Developing Team-Leadership Skills
  • Developing Communication Skills
  • Developing Conflict-Management Skills
  • Decision-Making and Empowerment
  • Recognizing and Rewarding Team Performance

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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