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This course describes how assertiveness relates to stress reduction. You will learn how to respond assertively at work and in your personal life.
Objectives:
- Describe how assertiveness relates to stress reduction
- Distinguish between passivity, aggressiveness and passive aggressiveness
- Explain the consequences of passivity and aggression
- Practice using the framework for assertiveness at work
- Explain how the use of timing and tact facilitates being persuasive
Topics:
- Defining assertiveness
- Responding assertively
- Applying assertive behavior
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Terms of Use:
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