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After taking this course, the learner will be able to level with your employees, deliver bad news, express yourself clearly and asking questions that uncover employees' ideas and opinions.
Objectives:
- Deliver bad news to employees in a constructive manner
- Speak effectively
- Use silence to enhance communication
- Ask incisive questions
Topics:
- Making the Best of Bad News
- Speaking with Your Staff
- Muzzling Your Mouth
- Asking Questions
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders.com, Inc. and the trademark/servicemark proprietor.
Terms of Use:
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