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This course explains why some members of a team have a difficult time positively engaging in change situations, and what you, as a change leader, can do to help them through the change.
Objectives:
- Recognize that people react to change in different ways
- Customize help for struggling individuals
- Use empathy to deal with a dissatisfied employee
- Help individuals find personal, positive consequences
- Recognize and address the unintended consequences of change
Topics:
- Natural reactions to change
- Dealing with dissatisfaction
- Pinpointing the positives
- Unintended consequences
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Terms of Use:
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