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Copyright © 2006.
cisco-certificatiom.co.uk
All Rights Reserved
Fundamentals of Business Management Series: Functions of Front-Line Management
Product Code: bizm02 Time: 3.0 hour(s) CEUs: Available

Summary:

This course provides a comprehensive introduction to the skills and duties of front-line management. The course explores the role of supervisor through best practices, expert suggestions, and practical tips that help build and maintain productive working relationships.

Objectives:

  • Build sound human relations
  • Create productive working climates
  • Manage productive staff and teams
  • Communicate effectively
  • Delegate authority
  • Make sound priorties and decisions


Topics:

  • Productivity through people
  • Foundations of human relations
  • Creating a productive climate
  • Staffing
  • Quality control and improvement
  • Building effective teams
  • Communicating privately
  • The formal appraisal
  • Training
  • Delegating authority
  • Planning and prioritizing
  • Making sound decisions

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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