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Course Introduction |
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Cisco IP Phones |
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Cisco IP Telephony Users |
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Building Basic Route Plans |
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Advanced Route Plans |
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Cisco Access Gateways |
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Enable Features for Users, Media Resources, Configure Media Resources, Softkey Template, Features, Device Associations, Unity Profiling |
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Understand and Configure basic IPT services - Call Hold, Call Park, Transfer, Call Pickup |
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Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality. |
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Describe two methods of call control used on voice and data networks and provide one example of a protocol for each |
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List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments |
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Select the appropriate analogue voice connection to a Cisco device given the types of analogue connections and their susceptibility to line quality problems |
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Choose a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding. |
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Describe the appropriate signalling method to deploy in a telephony system given the type of signalling: between PBXs; between PBXs and central offices; or specialised, such as ISDN |
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Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modem traffic. |
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Integrating a VoIP Network to the PSTN and PBX's |
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Configure and implement Gateways and Gatekeepers within a managed services or service provider environment |
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Configure and implement a Gateway to interface with the PSTN |
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Configure and implement Gateways and Gatekeepers within a managed services or service provider environment |
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Basic Integration Techniques |
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Understanding basic PABX integration and management |