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Dealing with Difficult People Series: Power
Product Code: diff05 Time: 1.0 hour(s) CEUs: Available

Summary:

This course provides an overview of problems that arise from power issues in the workplace. After taking this course, you will be able to identify key causes of power struggles in the workplace and outline thoughtful, effective strategies for resolving them.

Objectives:

  • Clarify a situation involving a power issue
  • Qualify the power problem by weighing the options and mitigating factors involved
  • Modify the situation to resolve the problems that power struggles cause


Topics:

  • Your subordinate
  • Your co-worker
  • Your boss

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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