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Implementing Cisco Voice Gateways and Gatekeepers

Course Details:

  • Days: 5
  • Course Code: CIGWGK
  • Booking: Please ring 08450 504 505


This is an advanced five-day course on implementing Cisco Voice Gateways in Enterprise or Service Provider environments. The aim of the course is to provide delegates with information and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations, in accordance with the recommendations of Cisco's Solution Reference Design (SRND) for IP Telephony guides. The examination for this course assesses the knowledge of the Systems Engineers on the implementation of Cisco gateways and gatekeepers to integrate a VoIP network to both PSTN and TDM equipment. This includes implementing dial plans and advanced gateway features such as SRST and DSP farms, The exam also covers implementing gatekeepers and directory gatekeepers to provide hierarchical dial plan resolution and call admission control.

This course is for system Engineers involved in the implementation and integration of Cisco Voice Gateways and Gatekeepers.

Delegates will learn how to

  • Explain the function and interoperation of Gateways within a converged network
  • Configure and implement a DSP Farm to support specified requirements
  • Explain the function and interoperation of Gatekeepers within a converged network
  • Determine the relevant technical and business needs that affect the choice of Gateway features, protocols and placement.
  • Design and deploy redundant Gateway/gatekeeper configurations to provide high availability
  • Determine the relevant technical and business needs that affect the choice of Gatekeeper features, and placement.
  • Configure and implement a Gateway to interface with the PSTN
  • Configure and implement a Gateway to interface with a PBX and voice mail system
  • Design and deploy a dial-plan to meet specific requirements
  • Implement extended services on the gateway including Auto Attendant and Accounting/Billing Configure and implement Gateways and Gatekeepers within a managed services or service provider environment.

Course Outline

Functions of Gateways and Gatekeepers

  • Reviewing Gateway & Gatekeepers.
  • Selecting a Gateway Protocol.
  • Implementing gateways
  • Configuring Fax and Modem Support

Integrating a VoIP Network to the PSTN and PBX's

  • Connecting to the PSTN and PBX's
  • Analogue Circuits
  • CAS Circuits
  • ISDN PRI Circuits
  • QSIG Integration

Implementing Dial Plans

  • Dial Plan Overview
  • Digit Manipulation
  • Class of Restrictions
  • Influencing Call Routes

Implementing Advanced Gateway Features

  • Deploying SRST
  • Digital Signal Processors in Gateways
  • Toolkit Command Language

Deploying Gatekeepers

  • Cisco Gatekeeper Overview
  • Implementing Cisco Gatekeepers
  • Implementing Cisco Directory Gatekeepers
  • Configuring Gatekeeper redundancy

Introducing Service Provider Offerings

  • Understanding Service Provider offerings
  • Cisco Multiservice IP-to-IP Gateway
  • Implementing Cisco Directory Gatekeepers


For more information or to apply please call 08450 50 45 05 or complete the form below;


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