This series presents strategies for negotiating in business and daily situations. It covers techniques for developing a negotiation plan, evaluating the opposition, and taking advantage of body language, props, timing, questions, and correspondence. It presents strategies for gaining control in negotiation situations, and effective methods of getting past obstacles and closing a negotiation. Several everyday negotiation scenarios are explored, with tips for effective negotiation techniques to apply to these situations.
This series is for anyone who wants to get the most out of using smart negotiating skills in business or daily situations.
- Exercises that allow users to practice the application
- A file containing the text of the exercises
- A glossary
- A Skill Assessment