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Copyright © 2006.
cisco-certificatiom.co.uk
All Rights Reserved

Customer Service (Videos)

Total Items: 18 Total Time: 2.93 hour(s) Subscription Term: 12 month(s)

Summary:

Knowing what your customers really need is the key to providing high quality customer service. Being accessible, listening to concerns and resolving problems are fundamental when building customer loyalty. Our programs will help you develop the skills to achieve total customer satisfaction.

Certification:


Audience:

Non-Managers, Front Line Managers, Mid-Level Managers

Features:

    18 items

    Includes:

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    pb027
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    pb186
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    pb036
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    pb044
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    pb045

    Copyright 2006 Webteks. All rights reserved.