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This course shows learners how to handle communications and correspondence as well as how to avoid procrastination. This benefits the learner by providing concrete examples of good time management practices that are applicable to the learner's work.
Objectives:
- Manage the flow of paperwork
- Make the most of time on the phone
- Use electronic mail effectively
- Handle procrastination
Topics:
- Paperwork Basics
- Incoming Correspondence
- Outgoing Correspondence
- E-Mail
- Phone Calls
- Voice Mail
- Procrastination
- Case Study
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Terms of Use:
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